What Information We Gather and Why
When you open an account with us, we collect your name, email address, and the mobile number you register with. Each time you deposit or withdraw using DANA, OVO, GoPay, or QRIS, our system logs the transaction reference, amount, and timestamp — this is required to
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reconcile your wallet balance and resolve any disputes within one business day. We also record your device type, browser, and approximate region (for example, whether you connect from Denpasar or elsewhere in Indonesia) so we can serve pages at the right speed and language. We do
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not sell this data to third parties. Availability of certain account features depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.